Support

Yes. SCANWOW includes a FREE access mode available by default after registration. FREE is not a subscription and does not require payment. Its available formats, resolutions, and other technical limits are defined by the current Tariff plans.

Not necessarily. Standard Assets may be available in FREE mode within that mode’s technical parameters. Paid plans provide expanded export options, higher technical limits, and additional features depending on the selected plan.

Exclusive Assets are accessed through Extras. Extras may be included in a paid plan or purchased separately where available. Exclusive Assets are always downloaded within the parameters of your current plan.

No. Whether you can use an asset for commercial purposes depends on both your plan and the applicable license. Under the current terms, FREE and WOW support non-commercial, editorial, or educational use only. Commercial use is available on higher-tier plans and remains subject to the license terms and the status of the specific asset.

No. A subscription gives you access to Service functionality and download options within the selected plan. Rights to use Assets are governed separately by the applicable license terms.

The main difference is the billing period and payment model. A monthly plan is billed for a 30-day Billing Month. A yearly plan is paid upfront for 365 days. Where both options are available, annual pricing may offer a lower effective monthly rate, but the exact features still depend on the selected plan.

When you upgrade to a more advanced Tariff plan, the parameters of the new Tariff apply. Previously obtained rights to already downloaded Assets remain in place, and the re-download window is not reset. When upgrading early, the remaining months will be applied as a discount.

Reset current plan means starting a new billing period early at your own initiative. Your new plan parameters and limits begin from that moment, while rights to already downloaded Assets remain unchanged and the re-download window is not reset.